order tracking

Policies

ordering information
Each piece of Metalicious Jewelry is made by hand in my tiny Manhattan studio and individually packaged in a gift box. Please allow 3-4 weeks for delivery of your order. If you need your order sooner, please contact me and I'll do my best to accommodate you.   Please keep in mind my jewelry is handmade, not machined. Each piece may have a slight variation from what is pictured. I create high-quality handmade jewelry, not mass manufactured or machined pieces (nothing wrong with that, just not the kind of work I do). I hope you love my jewelry as much as I love creating it for you.

payment
Payment is accepted through Paypal only, you do not need to create an account on Paypal in order to use your credit card. Please let me know if you have any issues.

shipping
I ship within the US and internationally via USPS Priority Mail, there is no tracking for international packages. Domestic packages includes tracking and delivery confirmation. If you would like to add insurance please contact me for pricing. Please let me know if you need to make special arrangements for your package at the time you order, send me a message. Metalicious is not responsible for lost or stolen packages.  Please let me know if your purchase is a gift.  I will include a message from you to the recipient.

returns
Stock necklaces, earrings and bracelets are returnable within 14 days of receipt for a full refund minus the shipping cost. The jewelry must be in new condition and returned in the original packaging. Please contact me before you send your return so I can keep an eye out for it.  Rings and any other special orders are not returnable. Re-sizing on any ring starts at $50, plus shipping.

ring orders
Since I make each ring to order, I cannot accept returns. Your best bet is to be sized by a jeweler as finger sizes tend to fluctuate with time. Feel free to contact me with any questions.

special orders
Because my  jewelry is handmade, I can usually accommodate special orders. Please contact me if you are interested in a metal that is not pictured, a necklace in a custom length, etc. Special orders are not returnable.

gift certificates
I offer gift certificates in any denomination, with a $7 charge for shipping.  It will arrive packaged in a gift box with a biography card and mailed within a few days of your order.  Please contact me to place an order.

care instructions
Over time matte jewelry burnishes with wear. It can be re-matted by rubbing with a paste of baking soda and water, or gently brushing with a green 3M scrub pad. Blackened silver gradually fades with wear.  While many people appreciate the unique patina, I can re-oxidize your piece for the cost of shipping. 

repairs
All my items are made to withstand general wear.  However if a piece is in need of repair based on normal wear I will be happy to repair it.  Metalicious is not responsible for tangled chains. I would be happy to replace a tangled chain for a fee, contact me for more details.  

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Metalicious

is modern, eco-friendly, chic jewelry designs handmade in New York City. From unique engagement rings to modern wedding bands and everything in between, Metalicious offers high end design at an affordable price.

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Featured Collection

Inspired by NYC, the Metropolis collection is a geometric mix of silver and gold.view now>

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